Soap is soap is soap, right? It gets you clean, makes you smell better, and that's that. Or is it? Sure, there are flowery scented soaps, masculine-smelling soaps, anti-bacterial...well, you get the idea. Most of us tend to use the same soap year in and year out. We stick with a brand because we've always bought it, our parents bought it or our best friend recommended it. But soap tends to be something very few of us get excited about.
Of course, there are people and/or small businesses making hand-made soap in various-size batches for a variety of reasons. One such soap company is Natural Mystic Inc.
I first picked up several bars of hand-made soaps under the name of Kate's Soaps at now closed indie bookstore. After the bookstore closed, I had to find the soaps elsewhere. Finally, though, Kate decided to get out of the soap business to go back to school and sold her soap stock, recipes, etc. to Natural Mystic. Derby, Natural Mystic's owner, continued producing wonderful soaps, some from Kate's recipes, some of her own. Some of these are great for sensitive skin, others for normal skin; there are also some for oil, very dry and/or mature skin, while several are good for exfoliation.
The variety is wonderful: lavender; patchouli tangerine; rose geranium; peppermint creme; orange close, cosmic blues, and many more. There are also gifts and accessories, such as soap dishes, foot nail brush, loofahs, and several other goodies.
Okay, so you're probably getting the impression that the product is great. How is the customer service? Excellent. The online form asks for an email address, as well as a physical address. When I placed my most recent order online, I soon received an email from Deby stating that they were temporarily out of one of the soaps on my order, and listed a couple of other soaps in their inventory that were similar; did I care to try one of these replacements in the out-of-stock soaps? I emailed back with my replacement choice. The box arrived today in the mail; considering I placed the order over the weekend, it arrived faster than I would have expected. (A pleasant surprise!) The sales receipt listed everything in the order, as well as a hand-written note thanking me for the order.
On a scale of 1 to 5 (5 being excellent), I would rate both the products from Natural Mystic and the customer service as a good, solid 5, and highly recommend buying from this company.
